Terms & Conditions
Terms & Conditions
Welcome to Indusfort. By accessing and using our website or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.
1. Orders
All orders placed through our website are subject to product availability and acceptance by us. We reserve the right to refuse, cancel or limit any order where necessary, including where an item is unavailable, there is an error in the product or pricing information, or we suspect fraudulent or unauthorised activity.
Once you place an order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted. An order is accepted when we confirm that it has been processed for dispatch.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date. However, colours and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information and make reasonable changes to product availability without prior notice.
3. Pricing
All prices displayed on our website are in GBP (£) and include VAT where applicable.
We reserve the right to change prices, offers and promotions at any time without prior notice. If a pricing error occurs, we reserve the right to cancel the affected order and provide a refund for any payment already made.
4. Payment
Payment must be made using one of the payment methods available at checkout. Payments are processed securely through our third-party payment providers.
By placing an order, you confirm that you are authorised to use the payment method provided.
5. Delivery
We currently deliver within the United Kingdom. Delivery times and charges may vary depending on the delivery service selected and the destination.
We will make reasonable efforts to dispatch and deliver orders within the estimated times provided. However, delivery times are estimates and may be affected by circumstances outside our control, including courier delays, severe weather, strikes or other unforeseen events.
Please ensure that the delivery address provided at checkout is accurate and complete. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
6. Returns and Refunds
Our returns and refund arrangements are set out in our Returns Policy. Nothing in these Terms & Conditions affects your statutory rights as a consumer under applicable UK law.
7. Cancellations
If you wish to cancel an order, please contact us as soon as possible. We will try to accommodate cancellation requests where the order has not yet been dispatched.
Once an order has been dispatched, you may need to follow our returns process instead.
8. Website Use
You agree to use our website only for lawful purposes and in a way that does not damage, disable, overburden or interfere with the operation or security of the website.
You must not attempt to gain unauthorised access to our website, servers, systems or any information belonging to us or other users.
9. Intellectual Property
Unless otherwise stated, the content of this website, including text, images, graphics, logos, product information and other materials, is owned by or licensed to Indusfort and is protected by applicable intellectual property laws.
You may access and use the website for personal and lawful purposes, but you must not reproduce, copy, distribute, modify or commercially exploit our website content without our prior written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only. We do not control or accept responsibility for the content, availability, security or privacy practices of third-party websites.
11. Limitation of Liability
To the fullest extent permitted by law, Indusfort will not be liable for any indirect or consequential loss, loss of profits, loss of business or other losses arising from the use of our website or the purchase of our products.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under UK law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Subject to the above, our total liability in relation to any order will not exceed the amount paid by you for the goods giving rise to the relevant claim.
12. Events Outside Our Control
We will not be responsible for any failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control. These may include natural disasters, severe weather, strikes, transport disruption, power or internet failures, government restrictions or other unforeseen events.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services or legal requirements. Any updated version will be published on this page and will take effect from the date it is posted.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer protection law provides otherwise.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Indusfort Limited
Unit B4/C 31 Edison Street
Hillington Park
Glasgow
G52 4JW
United Kingdom
Email: admin@indusfort.co.uk
Telephone: +44 7737 993711